founded in1988

About ACT

Since 1988, ACT was determined to play a pivotal role in contributing to the development of the ICT industry in Egypt. Today, ACT employs more than 450 professionals, which include more than 200 qualified engineers who have served more than 2,500 customers in Egypt and implemented more than 700 professional service projects abroad. ACT exists to realize unfulfilled possibilities for organizations by truly being their first-choice technology partner. ACT achieves this by accomplishing their mission of providing the markets they operate in with quality, value-added solutions and services that enable customers to achieve their business goals effectively and efficiently.

Capitalizing on their leadership in the Egyptian ICT industry as a prominent system integration organization, ACT International was founded as ACT's global subsidiary arm to venture into international markets. It was originally created to provide Oracle Hospitality (previously Micros-Fidelio) implementation and support services, but eventually expanded to serve as a one- stop- shop for hospitality solutions and services. Broader installation and implementation services, specialized solutions that suit the hospitality market worldwide, consultation and project management are just a few of the global services developed to serve more customers around the world. ACT International operates in the Middle East, Asia Pacific, Australia, France and North Africa through dedicated offices in each region.

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ACT GROUP

Our management team

A pioneer and visionary businessman, who has contributed to the Egyptian ICT industry from 1988. For more than 30 Years, Hassanein Tawfiq has been the Chairman and Managing Director of Advanced Computer Technology (ACT), responsible for the successful operations of one of the leading ICT Solution providers in the Egyptian Market.

Hassanein Tawfiq

Chairman and Managing Director

A pioneer and visionary businessman, who has contributed to the Egyptian ICT industry from 1988. For more than 30 Years, Hassanein Tawfiq has been the Chairman and Managing Director of Advanced Computer Technology (ACT), responsible for the successful operations of one of the leading ICT Solution providers in the Egyptian Market.

Company History

ACT started its business as a sole agent reseller for Compaq Corporation in Egypt and as an authorized reseller and training center for Novell Netware.

ACT started to focus on the hospitality sector and introduced Fidelio - hotel management system - to the Egyptian market.

After the merge between Micros Corporation and Fidelio Corporation, ACT became a sole agent for Micros-Fidelio products in Egypt.

ACT passed the ASR Surveillance audit for certification as an ISO 9001:2000 certified provider; for its commitment to achieving high standards of quality in all aspects of ACT’s business.

In 2002, ACT was named HP Business Partner after HP's merger with Compaq. Two years later, ACT won the Best HP Service Provider in Egypt award for outstanding business operations.

Infor – one of the largest global providers of enterprise software, closed an acquisition for SunSystems company and ACT became a partner for all Infors’ solutions.

ACT became a Cisco partner-Gold certified to provide ACT customers with a wider solutions packages.

Micros Fidelio Middle East Hub was founded in July 2008 as a joint venture between Micros Fidelio and ACT to provide implementation and training services to aid partners to deliver projects with utmost efficiency.

ACT announced being Aruba Gold Certified Partner. The benefits provided through ACT’s Gold Certified Partner status allowed the company to continue enhancing the offerings provided to customers.

In 2014, Oracle acquired Micros Fidelio, hence leading ACT to purchase the Middle East Hub completely and rename it to Advanced Global Services (AGS). The newly founded arm became the hospitality implementation subsidiary on the global level.

ACT became HPE’s Platinum Partner offering more of the cutting-edge technology solutions and continues to maintain the same commitment to excellence till the present time.

ACT achieved the ISO 9001:2015 for its commitment to applying high standards of quality in all aspects of ACT’s businesses.

ACT continued to expand its portfolio by founding ACT Australia and AGS was renamed as ACT international, subsidiaries to serve it's expansion plans on the global level. Furthermore, ACT Globalsoft was established as a subsidiary company to be the software development arm for ACT group. ACT also created a joint venture with iken to provide a unique synergy and value with our strong baseline in digital infrastructure, data center, and business solutions.

ACT relocated its headquarters to Smart Village, a significant milestone in the company’s journey. This step comes in line with ACT’s transformation strategy to reinforce its leading position in the Egyptian market and continue its steady steps towards amplified business expansion.

OUR CORE VALUES

Throughout the years, ACT has been able to assert itself in the marketplace through developing three core values embedded in the company’s DNA

Agility

In ACT, we strive to build a culture based on agile performance to leverage our customers’ strengths.

Commitment

In ACT, we are devoted to one goal; being the “Customer’s first-choice technology partner”.

Trust

In ACT, we keep our promises, comply with laws, and regulations and maintain international standards.

Resources Capabilities

qualifi-cations

We depend on a motivated and engaged workforce to successfully deliver our business strategy and achieve our goals. With more than 400 employees represented in our workforce, a presence in more than 130 countries and more than 100 professions, we can operate worldwide while providing a local offer adapted to each country's specific features. This diversity secures us a variety of solutions to the challenges before us.

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employees

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certified engineers

qualifications

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ACT QUALITY MANAGEMENT

ACT is committed to providing high quality products, services and integrated solutions that are safe, effective and applicable with statutory and regulatory requirements. ACT deploys Business Continuity Management measures on operational and management practices to promote a culture of resilience and ensure acceptable delivery levels of key services to its customers.

ACT has been ISO 9001 certified for more than 22 years and in 2020 we have been ISO 9001 re-certified by SGS for a duration of three years. This certificate proves that we have an outstanding quality management system that enables us to have standardized processes and focus more on customer satisfaction. It also provides evidence of how we are optimizing our operations at ACT through embracing simplicity at the heart of our business processes and implementing the best practices in complying and standardizing our processes. Being certified as an ISO 9001 holder helps ensure that our customers get consistent, high-quality products and services, which in turn aid us in fulfilling the ACT 2025 future strategy plan!

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OUR CSR

ACT takes pride in its approach to Corporate Social Responsibility (CSR) in the areas of education, poverty and community health to name just a few. We have started plans to set corporate social responsibility (CSR) as an integral part of our business strategy. “ACTing for you” program embodies our CSR spirit and commitment to our community with the goal of creating a sustainable social impact that makes the world run better and improves peoples’ lives.

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OUR PARTNERS